PRIVACY POLICY

隐私政策

Issue Date: September 20, 2021
发布日期:2021年09月20日
Updated Date: November 8, 2023
更新日期:2023年11月08日

Welcome to use the Software!

欢迎使用本软件!

Shanghai Jiongxin Information Technology Co., Ltd. (hereinafter referred to as the “Company” or “we”), the service provider of the Software, is aware of the importance of personal information and privacy to its users (i.e., “you”), and therefore has formulated this Privacy Policy (the “Policy”) to set forth the rules governing the collection, use, sharing, management and protection of your information when you use the Software and enjoy other Internet Software products and services provided by the Company (hereinafter collectively referred to as the “Services”). We hereby specially remind you that you are expected to carefully read and thoroughly understand relevant contents of this Policy (especially the text highlighted in bold and underlined) before you use the Services, and use the Services after confirming your full understanding and agreement thereof.

本软件的服务提供者上海炯信信息科技有限公司(下称“本公司”或“我们”)深知个人信息及隐私对用户(即“您”)的重要性,因此制定本隐私政策(下称“本政策”)向您阐明您在使用本软件并享受本公司提供的其他互联网软件产品及服务(下统称“本服务”)时,本公司将收集、使用、共享、管理及保护您的信息的相关规则。在此特别提示:希望您在使用本服务前仔细阅读并透彻理解本政策相关内容(特别是加粗及下划线的内容),在确认充分理解并同意后使用本服务。

You are deemed to have agreed to this Policy when you agree to register. This Policy is an integral part of the Service Agreement of the Company.

您在同意注册之时,即视为您已经同意本政策全部内容。本政策属于本公司《服务协议》之不可分割的一部分。

【Scope of Application/适用范围】

【Collection and Use of Information/信息收集和使用】

  1. The company collect and use your personal information in the following process of providing this service. We draw your attention to the sensitive personal information that may be involved in it in bold. If the personal information you provide is not your own information, you should ensure that you have obtained the authorization and consent of that person.

    本公司会在以下提供本服务过程中收集和使用您的个人信息。对于其中可能涉及的敏感个人信息,我们以加粗的方式提醒您注意。如您提供的个人信息非本人信息,您应确保您已获得该人的授权同意。

    • [User Registration and Login]: You can register as a user of the Company by mobile phone number and email address. When you register and log in to use the Service, the Company will collect your user name, mobile phone number, email address, device attributes and other information for verifying whether your identity information is true. You may browse the product pages anonymously, but you are required to register as a user of the Company when you purchase the Services.

      【用户注册及登录】:您可通过手机号和电子邮箱注册成为本公司用户。您注册和登录使用本服务时,本公司将收集您的用户名、手机号码、邮箱地址以及设备属性等信息,用于验证您的身份信息是否真实。您可以匿名浏览产品页面,但在您采购本服务时,需要您注册成为本公司用户。

    • [Real Name Authentication]: In order to comply with relevant laws, regulations and regulatory requirements, ensure the authenticity of user identities, and protect the safety of you and other users, when necessary, we will verify your real identity information.

      【实名认证】:为符合相关法律法规、监管要求,确保用户身份真实性、保障您及其他用户的安全,在必要时,我们将核对您的真实身份信息。

    • [Purchase Information]:In order to fulfill basic functions, including processing your payment and refund requests, and keeping you informed of the purchase order status, we will collect your identity and contact information such as name, phone number, as well as financial information or payment account information. Also, we will collect location data at an IP address-based level to tailor your experience in terms of displaying the appropriate local website, language, or user experience. The above information involves your sensitive personal information, but it is necessary for us to process your payment and refund request, and we will strictly protect the information you provide in accordance with legal regulations.

      【购买信息】:为了履行基本功能,包括处理您的付款和退款请求,以及让您了解购买订单状态,我们将收集您的身份和联系信息,例如姓名、电话号码以及财务信息或付款帐户信息。此外,我们将在基于 IP 地址的级别收集位置数据,以根据显示适当的本地网站、语言或用户体验来定制您的体验。上述信息涉及您的敏感个人信息,但是我们处理您的付款和退款请求所必需的,我们将对您提供的信息按照法律规定进行严格保护。

    • [Issuance of Invoices]: When you apply to the Company for issuing invoices, the Company will collect your name and other registration information for the purpose of verifying your payment voucher and invoicing information. You shall be responsible for ensuring the authenticity, accuracy and completeness of the invoice information submitted.

      【发票开具】:当您向本公司申请开具发票时,本公司将收集您的姓名/名称等注册信息,用于验证您的付款凭证及开票信息。您对提交的开票信息负有保证其真实、准确、完整的责任。

    • [Transaction and After-sale Service]: To provide you with transaction and after-sale services , and to realize and optimize service features and content, the Company will collect and use the desensitized order information from your store (including but not limited to logistics information) , customer service and after-sale service information required for realizing the functions of the Software, product reviews and other store operation information.

      【交易及售后】:为了向您提供交易和售后服务,实现并优化服务功能及服务内容,本公司将收集、使用您店铺的脱敏后的订单信息(包括但不限于物流信息)、实现产品功能所需的客服与售后服务信息、商品评价及其他店铺运营信息。

    • In order to contact you easily, help you solve your inquiries, complaints and suggestions as soon as possible or record the solutions and results of relevant problems, the Company will collect the records of communication/call and the relevant contents between you and the Company (including account information, order information, other information provided by you to prove relevant facts or the contact information left by you).

      为便于与您联系、尽快帮助您解决您的咨询、投诉及建议或记录相关问题的处理方案及结果,本公司会收集您与本公司的沟通、通信/通话记录及相关内容(包括账户信息、订单信息、您为了证明相关事实提供的其他信息或您留下的联系方式信息)。

    • [Guarantee Service Security]: In order to ensure the safety and legality of your use of the Services and to more accurately comply with network management laws and regulations, the Company may use your account information, transaction information, order information and other information to prevent the occurrence of various violations of laws and regulations or the infringement of legal rights and interests of other parties.

      【保障服务安全】:为保障您使用本服务的安全性及合法性,更准确地遵守网络管理法律法规,本公司可能会使用您的账户信息、交易信息、订单等信息,用于防范各类违法违规事件的发生或其他主体合法权益被侵害的情况。

    • You understand and agree that:if the information you provide contains the personal information of other third parties, you shall ensure that you have obtained legal authorization and you shall deal with the disputes arising from such personal information independently before providing such personal information to the Company.

      您理解并同意:若您提供的信息中含有其他第三方的个人信息,在向本公司提供这些个人信息之前,您需确保您已经取得合法的授权并独自处理该等个人信息引发的纠纷。

  2. In order to provide you with more high-quality, satisfactory services and strive to improve your experience, the Company may apply for some permissions from you in the following scenarios, collect and use your information. If you refuse to provide such information or grant the corresponding permissions, you will still be able to obtain the basic services provided by the Company, but you may not be able to obtain the high-quality experience brought by the additional information.

    为向您提供更加优质、满意的服务,努力提升您的体验,在下列场景本公司可能会向您申请开启部分权限,并收集和使用您的信息。若您拒绝提供这些信息或开通相应权限,您依然可以获得本公司为您提供的基础服务,但您可能无法获得这些附加信息给您带来的优质体验。

    • [Camera Lens (Camera) and Photo Album (Picture Library) Information]: If you use camera to take photos or upload photos or pictures in photo albums to prompt good comments or post comments through the Services, we will apply for the permission of your camera lens (camera) or photo album (picture library) and collect the picture information you uploaded.

      【摄像头(相机)、相册(图片库)信息】:当您通过本服务,利用摄像头拍照,或通过相册上传照片或图片来设置催好评、发表评论信息等,我们会向您申请开启摄像头(相机)权限,或相册(图片库)权限;并收集您上传的图片信息。

    • [Microphone (Voice) Information]: In order to better use the Company’s Service, when you use microphone to communicate with the Company or other parties, the Company may apply for the permission of your microphone (voice) and collect your voice information to identify your needs.

      【麦克风(语音)信息】:为更好地使用本公司服务,当您启用麦克风与本公司或其他主体沟通,本公司可能会申请开启您的麦克风(语音)权限,并收集您的语音信息以识别您的需求。

    • [Calendar Information]: In order to help you record your benefits or remind you to claim your benefits, the Company may apply for the permission of your calendar and collect your calendar information.

      【日历信息】:为了帮助您记录权益或提醒您领取权益,本公司可能向您申请开启日历权限,并收集您的日历信息。

    • [Storage Permission Information]: In order to provide you with the functions such as information distribution or local crash log information, the Company may apply for the permission of reading/writing the storage of your device, and will read or write pictures, files, crash log information and other necessary information to the storage space of your device.

      【存储权限信息】:为了向您提供信息发布或在本地记录崩溃日志信息等功能,本公司可能向您申请开启可读取/写入您设备存储的权限,并将从您设备存储空间内读取或向其中写入图片、文件、崩溃日志信息等必要信息。

  3. Exceptions of Consent/同意的例外情形

    In the following circumstances, the Company shall not need to obtain your authorization or consent to collect or use your personal information:

    以下情形中,本公司收集、使用您的个人信息无须征得您的授权同意:

    1. Necessary for signing and performing the contracts in which you are the party;

      为订立、履行您作为一方当事人的合同所必需;

    2. Necessary for the performance of duties or obligations stipulated in laws and regulations;

      为履行法定职责或者法定义务所必需;

    3. Necessary to respond to public health emergencies, or to protect the life, health and property safety of natural persons in emergency situations;

      为应对突发公共卫生事件,或者紧急情况下为保护自然人的生命健康和财产安全所必需;

    4. The implementation of news reporting and public opinion supervision for public interest, within a reasonable scope of handling personal information;

      为公共利益实施新闻报道、舆论监督等行为,在合理的范围内处理个人信息;

    5. Handling personal information within a reasonable scope as stipulated by the laws and regulations regarding personal information that individuals have voluntarily disclosed or other legally disclosed;

      依照法律规定在合理的范围内处理个人自行公开或者其他已经合法公开的个人信息;

    6. Other circumstances stipulated by laws and regulations.

      法律、行政法规规定的其他情形。

【Use of Cookie /Cookie的使用】

【Public Disclosure of Information/信息的公开披露】

The Company attaches great importance to the protection of your personal information. Without your consent, the Company will not disclose your personal information to any unrelated third party, nor will it make public such information, except for the following reasons:

本公司非常重视保护您的个人信息,未经您同意,本公司不会将其披露给无关的第三方,更不会将其公之于众,但因下列原因而披露的除外:

【Information Sharing/信息的共享】

Except in the following cases, The Company will not share your personal information with any individuals, companies or organizations other than the Company. If it is necessary to provide personal information to other third parties in the process of providing services to you, we will inform you in advance of the recipient's name or organization, contact information, the purpose and method of processing, and the types of personal information involved. We will also obtain your authorized consent.

除以下情况外,本公司不会将您的个人信息共享给本公司以外的任何个人、公司或组织。如在我们向您提供服务的过程中需要向其他第三方提供个人信息的,我们会事先告知您接收方的名称或者姓名、联系方式、处理目的、处理方式和个人信息的种类,并获取您的授权同意。

Our Software products or services may include those of third parties , and may also collect and use your personal information. For example, in order to implement instant messaging services, we integrated NetEase Cloud Messenger IM Instant Messaging SDK. NetEase Cloud Trust will serve as the data entrusted processor and collect, use and protect your personal information in accordance with the company's instructions and the "NetEase Cloud Trust Privacy Policy" (https://yunxin.163.com/clauses?serviceType=3).

我们的软件产品或服务可能包括第三方产品或服务,也可能收集并使用您的个人信息。例如,我们为实现即时通讯服务,集成了网易云信 IM 即时通讯 SDK。网易云信将作为数据受托处理者,按照本公司的指示以及《网易云信隐私政策》(https://yunxin.163.com/clauses?serviceType=3)收集、使用并保护您的个人信息。

You fully understand and agree that if the Company needs to share your personal information with any affiliate of the Company in order to better provide Services to you, the Company will obtain your authorization and consent. The Company does not and shall not permit any affiliate of the Company to use the information we share with you for any other purposes than those stated in this Policy, and we shall use reasonable technical measures (e.g., encrypted transmission) to protect your information when sharing it with an affiliate. If the Company shares your sensitive personal information or any affiliate of the Company changes the use or processing purpose of your personal information, your authorization and consent will be asked for again.

您充分理解并同意,如本公司为了更好地向您提供服务需将您的个人信息与本公司的关联公司共享的,本公司将获得您的授权同意。本公司没有、也不会许可本公司的关联公司将我们与之共享的信息用于任何其他用途,且受本政策中所声明目的的约束;并且在与关联公司分享上述信息时,我们将采取合理的技术手段(如,加密传输)来保障您的信息安全。如果本公司共享您的个人敏感信息或本公司的关联公司要改变个人信息的使用及处理目的,将再次征求您的授权同意。

【Information Security/信息安全】

【Place and Period of Storage of Information/信息的存储地点和时间】

【The Rights of Personal Information/个人信息的权利】

  1. Right of inspection, correction, supplement/查阅权、更正权、补充权

    • You have the right to review, correct, and supplement your personal information at any time by accessing your account.

      您有权随时通过访问您的账号,查阅、更正、补充您的个人信息。

    • If you want to further review your personal information collected by us, or if you find that your personal information we have collected, stored, and used is incorrect or needs to be updated, you can request for review or correction through the methods described in [Contact Us] below. , requirements to supplement the personal information we hold about you, except for exceptions provided by laws and regulations.

      如您想进一步查阅我们收集的您的个人信息的,或发现我们收集、存储、使用的您的个人信息有错误或者需要更新的,您可通过下方【联系我们】所述方式,提出查阅、更正、补充我们保有的有关您的个人信息的要求,法律法规规定的例外情况除外。

  2. Right to Copy/复制权

    • You have the right to obtain a copy of your personal information. Subject to relevant legal requirements and where technically feasible, we will provide you with a copy of your personal information upon your request. You can contact us through the methods described in [Contact Us] below, and after verifying your identity, we will provide you with a copy of your personal information in our Services.

      您有权获取您的个人信息副本。在符合相关法律规定且技术可行的前提下,我们将根据您的要求向您提供您的个人信息副本。您可通过下方【联系我们】所述方式联系我们,在核实您的身份后,我们将向您提供您在我们的服务中的个人信息副本。

  3. Right to Delete/删除权

    • For some of your personal information, you can contact us through the methods described in [Contact Us] below to ask us to delete it. Once you request deletion, we will delete or anonymize such information, unless otherwise provided by laws and regulations:

      对于您的部分个人信息,您可通过下文【联系我们】所述方式联系我们要求我们进行删除,一旦您删除后,我们即会对此类信息进行删除或匿名化处理,除非法律法规另有规定:

    • In the following circumstances, you could request us to delete your personal information:

      在以下情形中,您可以向我们提出删除您的个人信息的请求:

    1. The processing purpose has been achieved, cannot be achieved, or is no longer necessary to achieve the processing purpose;

      处理目的已实现、无法实现或者为实现处理目的不再必要;

    2. If our processing of your personal information violates laws and regulations;

      如果我们处理您的个人信息的行为违反法律法规;

    3. If our processing of personal information seriously violates our agreement with you;

      如果我们处理个人信息的行为严重违反了与您的约定;

    4. If you no longer use our Software products or services, or you voluntarily unsubscribe your account;

      如果您不再使用我们的软件产品或服务,或您主动注销了账号;

    5. If you withdraw your consent to the Privacy Policy.

      如果您撤回同意隐私政策。

    • Special reminder: To ensure security, we may first ask you to verify your identity (such as asking you to provide written information or other methods); after you pass the identity verification, we will delete your information from the systems involved in implementing daily business functions. Personal information cannot be retrieved or accessed.

      特别提醒,为保障安全,我们可能会先要求验证您的身份(如要求您提供书面资料或其他方式);当您通过身份验证后,我们会从实现日常业务功能所涉及的系统中删除您的个人信息,使其保持不可被检索、访问的状态。

  4. Changing the Scope of Your Authorization or Withdrawing Your Authorization/改变您授权同意的范围或撤回您的授权

    • You can check the status of each authorization on the client-side of the Company. When you open any authorization, you mean that you have authorized the Company to collect and use such information for its purposes. Once you close any authorization, you will withdraw the authorization, and the Company will not continue to collect and use such personal information and accordingly shall not achieve the purposes corresponding to the authorization. You may withdraw all authorization to continue to collect your personal information by unsubscribing your account. However, your decision to close an authorization will not affect any previous collection, processing and use of information based on your authorization.

      您可在本公司客户端逐项查看授权权限的状态。当您开启任一权限即表示您已授权本公司收集和使用该项信息来实现对应目的。您一旦关闭任一权限即代表您取消了授权,本公司将不再继续收集和使用该项个人信息,也无法为您实现该授权所对应目的。您可以通过注销账户的方式,撤回本公司继续收集您个人信息的全部授权。但是,您关闭权限的决定不会影响此前基于您的授权所进行的信息的收集、处理与使用。

    • Please understand that each business function requires certain basic personal information to complete. If you withdraw your consent or authorization, the Company will not be able to continue to provide you with the services for which the consent or authorization has been withdrew, and will no longer process your personal information. However, your decision to withdraw your consent or authorization will not affect any previous collection, processing and use of information based on your authorization.

      请您理解,每个业务功能需要一些基本的个人信息才能完成,当您撤回同意或授权后,本公司无法继续为您提供撤回同意或授权所对应的服务,也不再处理您的个人信息。但您撤回同意或授权的决定,不会影响此前基于您的授权所进行的信息的收集、处理与使用。

  5. Unsubscribe Account/注销账户

    • You may check the way to unsubscribe your account and the procedures you shall follow by entering “Unsubscribe” in [Contact Us] of the client-side of the Company. After you successfully apply to unsubscribe your account with the Company, the Company will complete a review within [7] business days after your application. After the review, the Company will delete or anonymize your personal information in accordance with this Policy, unless otherwise stipulated by laws and regulations.

      您可通过本公司客户端“【联系我们】”输入“注销”查看注销账户的方式以及您应履行的程序。当您成功申请注销本公司账户后,本公司将在您提出申请后的【7】个工作日内完成审核,审核通过后,本公司将根据本政策的规定对您的个人信息进行删除或匿名化处理,法律法规另有规定的除外。

  6. Other Requests Regarding Personal Information/其他个人信息相关请求

    • Subject to limitation set out in Data Protection Laws of Singapore, you have certain rights in relation to your personal information. For example, you have the right to request an explanation of our rules for processing your personal information . You may also have the right to review automated decision making. You can contact us via the method specified below if you want to exercise these rights or make complaints regarding personal information. The Company will complete a review within [7] business days after your application. After the review, the Company will response your requests regarding personal information in accordance with this Policy, unless otherwise stipulated by laws and regulations.

      根据新加坡数据保护相关法律,您有若干个人信息相关的权利。例如,您有权要求我们对您的个人信息处理的规则进行解释说明等。您也有选择自动化决策的权利。如您希望行使上述权利或有任何有关个人信息的诉求,您可通过下述的方式联系我们。本公司将在您提出申请后的【7】个工作日内完成审核,审核通过后,本公司将根据本政策的规定对您的个人信息相关请求予以响应,法律法规另有规定的除外。

【Protection of Minors/未成年人保护】

【Cross-border Data Transfer/数据跨境传输】

【Amendment of this Privacy Policy/本隐私政策的更改】

【Contact Us/联系我们】

【Miscellaneous/其他】